More to
the ride.

Start with your usual journey: where you ride, how you store the bike and what you carry. These details help narrow down the choices.

Fit comes first

Compare the frame style and the model’s published dimensions with your needs. A folding frame can help with storage, but always check the folded dimensions and weight rather than assuming every model fits.

Compare the details

Read the actual battery, components, tyre and brake specifications on each product page. Ask for any missing information before placing an order.

Think about ownership

Check delivery arrangements, accessory compatibility and available service support. If a test ride matters to you, ask whether your preferred model is available locally before planning a visit.

Read the manual supplied with your specific bike before use. Assembly, settings and maintenance requirements can differ between models.

Know your bike

Locate the supplied model instructions and confirm that the bike has been prepared according to them. Ask a qualified service provider for help if you are unsure about assembly or adjustment.

Plan a familiar start

Choose a suitable place to become familiar with the controls and handling, follow the supplied instructions and observe local riding requirements.

Keep your information

Save your order details, model information and manual. These help when you enquire about parts, accessories or service later.

Contact the store before travelling. Confirm its address, opening hours and whether the model or service you need is available.

For a model enquiry

Share your intended riding use, fit questions and preferred model. Ask which bikes can be seen in person and whether a test ride is offered.

For a service enquiry

Describe the issue, provide the model and explain any previous work. Ask about assessment, expected costs and what you should bring.

The demonstration locations in our draft directory are fictional and cannot accept visits or bookings.